I bought an item from you last week and now you have it on sale for $50 less. What should I do? Just go to any Store with your receipt and we''ll credit you with the $50 difference. If you paid cash, you''ll get cash back. Do you beat the prices in membership warehouses and military PXs or catalogs? We will match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s warranty and in a factory-sealed box including warehouse clubs since they are legitimate retailers. We do not honor mail order or Internet retailers prices but when shipping charges are added in, we think you''ll find our prices most competitive. PX''s are subsidized and not open to the general public so we do not match prices with them. We find many military personnel shop with us anyway because our prices are often better than at the PX and the selection is much greater.

My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, we offer a full refund within the first 30 days, provided the item is returned in new condition with all original packaging and accessories. Computers, monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase less a 15% restocking fee. Opened software and music can be exchanged for the same item during the first 30 days if defective; unopened software and music can be refunded during the 30-day time frame. Merchandise purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t be home. Who should I call? Just call the store where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. My delivery is late. Who can I sonycamera call to check on it? Check your receipt for a toll-free delivery number. If there no number is on the receipt, call the store of purchase and a manager will be glad to check on the delivery for you. My property was damaged during your installation. What are you going to do? We''re sorry there was a problem. Please call the local store manager sonycamera about what happened. He or she will arrange to compensate you for any damage we caused.