In order to take advantage of our Low Price Guarantee, you must visit your nearest store, as we do not provide on-line price matches. Our Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation or rebate, or to one-of-a-kind or other limited offers or against a competitor''s tagged price that is not in an advertisement. For cellular phones and pagers, our Low Price Guarantee applies to hardware only, provided that the competitor''s service provider, service plans, terms and conditions are the same. If we do not operate a store in your local market, "your market" will be considered to be the market closest to you in which our company does operate a store. Certain competitors in the applicable market may be excluded from this offer. (See the appropriate store for details.) All published prices, specifications and services are subject to change without notice.

The exact factory sealed model is being compared. The competing retailer has the product in stock. Your purchase from us was not bundled with special financing or other free or bonus offers. The competitor''s price was not for sony camera one-of-a-kind or other limited quantity offers. the competing offer was for an advertised item. the competing items did not include cellular phones or pagers. we set the above criteria so that we can remain most competitive and economically sound while being fair to all customers. if you feel your competing offer satisfies the above requirements, we encourage you to discuss it with your local store management. i had a great shopping experience with you and would like to commend my sales counselor. who can i call? we''d love to hear from you! we offer a company-wide recognition program in which associates earn special hero lapel pins and certificates for outstanding service.

i received a message on my answering machine telling me that my product will be delivered tomorrow morning, but i won''t be home. who should i call? just call the store where the item was purchased, and they''ll check it out for you. if you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. my delivery is late. who can i call to check on it? check your receipt for a toll-free delivery number. if there no number is on the receipt, call the store of purchase camera and a manager will be glad to check on the delivery for you. my property was damaged during your installation. what are you going to do? we''re sorry there was a problem. please call the local store manager about what happened. he or she will arrange to compensate you for any damage we caused.