My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, we offer a full refund within the first 30 days, provided the item is returned in new condition with all original packaging and accessories. Computers, monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase less a 15% restocking fee. Opened software and music can be exchanged for the same item during the first 30 days if defective; unopened software and music can be refunded during the 30-day time frame. Merchandise panasonic digital zoom camcorders purchased as open box is not subject to the 15% open box fee. returns for promotional package items will only be accepted if all components of the promotional package are returned. individual package components may be exchanged if defective.

i received a message on my answering machine telling me that my product will be delivered tomorrow morning, but i won''t be home. who should i call? just call the store where the item was purchased, and they''ll check it out for you. if you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. do you have a number i can call to check on a rebate offer? please call the vendor or manufacturer rebate hotline for the rebate you would like to check on. i''d like to purchase 20 televisions for company incentive prizes. who should i talk to? sounds like you need the corporate sales and service department. visit the link to learn about the programs and special arrangements that are offered through the corporate sales department.